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Frequently Asked Questions
How do I get a refund?
If you’re not satisfied with your purchase, you can request a refund within 7 days of receiving your order. Please contact our support team with your order number and reason for the return. Items must be unused and in original packaging. Refunds are processed within 5–7 business days after inspection.
How do I track an order?
Once your order is shipped, you’ll receive a tracking number via email. You can use this number on our courier’s website to monitor the progress of your delivery. If you haven’t received your tracking number, please reach out to support.How do I modify an order?
To change your order, contact our support team as soon as possible. If the order hasn’t been processed yet, we’ll do our best to accommodate changes. Once it has been dispatched, modifications are no longer possible.How do I cancel an order?
You can cancel an order before it ships by contacting our support team with your order number. If your order has already been dispatched, you will need to wait for it to be delivered and then request a return.Why is my order delayed?
Delays can happen due to stock issues, courier disruptions, or high-demand periods. We’ll notify you if your order is delayed. You can always contact us with your order number for a detailed update.
Phone Number
060 518 0999
Email Address
info@geekytec.com
Working Days/Hours
Mon - Fri 7:30am - 4:30pm
How do I get a refund?
If you're not satisfied with your purchase, you can request a refund within 7 days of receiving your order. Please contact our support team with your order number and reason for the return. Items must be unused and in original packaging. Refunds are processed within 5–7 business days after inspection.
How do I track an order?
Once your order is shipped, you’ll receive a tracking number via email. You can use this number on our courier’s website to monitor the progress of your delivery. If you haven't received your tracking number, please reach out to support.How do I modify an order?
To change your order, contact our support team as soon as possible. If the order hasn’t been processed yet, we’ll do our best to accommodate changes. Once it has been dispatched, modifications are no longer possible.How do I cancel an order?
You can cancel an order before it ships by contacting our support team with your order number. If your order has already been dispatched, you will need to wait for it to be delivered and then request a return.Why is my order delayed?
Delays can happen due to stock issues, courier disruptions, or high-demand periods. We’ll notify you if your order is delayed. You can always contact us with your order number for a detailed update.